Effective Date: November 2025

Company: 518 Home Solutions LLC

Location: Albany, New York

What Information Do We Collect?

We collect information from you when you subscribe to our newsletter, fill out a contact form, or submit property information through our website.

We may collect non-personal data such as your IP address, browser type, and operating system through Google Analyticsto help us improve the browsing experience. This information does not identify individuals. You can learn more about Google’s data collection practices here.

When ordering, registering, or submitting information on our site, you may be asked to enter your name, email address, phone number, or mailing address. You can, however, visit our website anonymously.

If 518 Home Solutions LLC is ever acquired or merged with another company, we will notify you before your information is transferred and becomes subject to a new privacy policy.

How We Use Your Information

Any information we collect may be used for the following purposes:

To process transactions:Your personal information will not be sold, exchanged, or transferred to any other company without your consent, except for the express purpose of delivering the product or service requested.
To send periodic emails:The email address you provide may be used to respond to inquiries, send updates, or provide relevant property and service information.

How We Protect Your Information

We use a variety of security measures to maintain the safety of your personal information when you submit, enter, or access your data. All information is stored securely and accessed only by authorized personnel.

Disclosure to Outside Parties

518 Home Solutions LLC does not sell or trade your personally identifiable information.

We may share limited information with trusted third-party service providers who assist in operating our business or website, as long as they agree to keep the information confidential.

We may also release information when necessary to:

Comply with the law,
Enforce our site policies, or
Protect our rights, property, or safety.

Non-personal visitor information may be used for marketing or analytics purposes.

Third-Party Links and Services

Our website may include links to third-party products or services. These sites have independent privacy policies, and we are not responsible for their content or activities.

Certain service providers (e.g., payment processors, hosting companies) may store or process data in other jurisdictions. By using our services, you consent to the transfer of information to such providers as needed.

Remarketing and Advertising

518 Home Solutions LLC may use third-party remarketing tools such as Google AdWords and Facebook Ads.

These tools allow us to display ads to previous visitors across the internet. Third-party vendors (including Google) use cookies to serve ads based on prior visits to our website.

We do not collect personally identifiable information via these cookies.
You can manage or opt out of Google’s ad personalization here.

Any data collected will comply with both this Privacy Policy and Google’s advertising policies.

California Online Privacy Protection Act (CalOPPA) Compliance

We value your privacy and comply with CalOPPA. We will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act (COPPA) Compliance

We comply with COPPA and do not knowingly collect information from individuals under 13 years of age. Our website and services are directed to people aged 13 and older.

Personal, Financial, and Property Information

As a real-estate services company, we may request personal, property, or limited financial information to assist in analyzing or purchasing your property.

This data is used solely for the purpose of evaluating your property and providing service. We do not share this information externally except as necessary to complete a transaction you authorize.

Online Privacy Policy Only

This Privacy Policy applies only to information collected through our website and not to data collected offline or through other channels.

Changes to This Privacy Policy

518 Home Solutions LLC may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”

Contacting Us

If you have any questions about this Privacy Policy, you may contact us at:

518 Home Solutions LLC

Albany, New York

📧 info@albanyhousebuyers.com

TERMS AND CONDITIONS

518 Home Solutions LLC — Messaging Terms & Conditions

Program Description

By opting into text messaging from 518 Home Solutions LLC, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS and MMS), including property alerts, service updates, and related real estate communications.

Messages may be sent using an automatic telephone dialing system to the mobile number you provided when signing up or any other number you designate.

Consent to receive automated marketing text messages is not a condition of any purchase or service.

Message and data rates may apply. Message frequency may vary.

518 Home Solutions LLC reserves the right to adjust the frequency of messages sent at any time to increase or decrease the total number of messages.

We may also change the short code or phone number used to send messages and will notify you in the event of such a change.

Not all mobile devices or carriers are supported, and message delivery may vary by location or network. 518 Home Solutions LLC, its service providers, and participating carriers are not responsible for delayed or undelivered messages.

Supported Carriers

Messages are typically deliverable through major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, and other regional or national providers.

Carrier participation may vary, and message delivery is not guaranteed across all networks.

Cancellation

To stop receiving text messages, text any of the following commands to our number:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

After sending a stop command, you will receive a one-time confirmation message that your opt-out request has been processed. Please note: our messaging platform may not recognize unsubscribe requests that do not include these specific commands.

518 Home Solutions LLC and its service providers will not be liable for failing to honor unsubscribe requests that do not use the approved keywords.

Help

For assistance with our messaging program, text HELP at any time to receive contact information and instructions for customer support.

Customer Care

If you are experiencing any issues with the messaging program, please contact us:

📧 Email: info@albanyhousebuyers.com

📍 Mailing Address: 518 Home Solutions LLC, Albany, New York

🌐 Website: https://www.albanyhousebuyers.com

Other Terms

These Messaging Terms & Conditions are part of, and subject to, our Terms of Use and Privacy Policy (collectively, the “Terms Documents”).

By participating in our text message program, you agree to all applicable Terms Documents.

In the event of a conflict between these Messaging Terms & Conditions and the Terms of Use, these Messaging Terms & Conditions will control.

Contact Information

This messaging program is operated by:

518 Home Solutions LLC

Albany, New York

📧 info@albanyhousebuyers.com